Therapists' and clients' experiences of alliance ruptures: a qualitative study

Aim: We explored therapists’ and clients’ experiences of alliance rupture events for the first 15 sessions of each of eight
cases; therapists were each paired with one client who had a personality disorder. Method: All sessions were videotaped and
rated with the Rupture Resolution Rating System. Approximately 1 week after a rupture, clients and therapists were
individually interviewed about the causes of the rupture, how the rupture evolved, the impact of the rupture on the
therapeutic process, and experiences during the event. The interviews were analyzed by five judges using consensual
qualitative research (CQR; Hill, 2011). Results: Typically, rupture events involved a repetition of a previous rupture event,
the rupture emerged when the client was not prepared to respond to the therapist’s intervention, both therapists and clients
felt confused and ambivalent, and confrontation events activated intense and negative feelings. We discuss the implications for practice, training, and research.
Fundação para a Ciência e a Tecnologia